Privacy Policy

April, 2026

My Life Runway collects only the information needed to deliver our career and education surveys and to answer your questions, and we never sell it. This policy applies to our website, our Contact Us form, and any survey we run, whether online or through a school.

My Life Runway is operated by Cluster One Consulting, LLC in San Antonio, Texas. In this policy, "we" and "us" mean My Life Runway, and "you" means any student, parent, guardian, educator, or other visitor.

We do not ask students for Social Security numbers, home addresses, birth dates, photos, or financial information. Surveys do not ask about family income, religion, political views, health, or other sensitive topics. If a future survey needs any of these, we will get separate written parental consent first.

We use information only to run our surveys, answer questions, and improve our programs. Specifically, we use it to:

• Respond to Contact Us inquiries and send requested survey details
• Request and record parent or guardian consent
• Administer surveys and give students their personalized results
• Produce summary reports for participating schools, using only combined (aggregate) data in groups of students, so no individual student can be identified
• Keep the website secure and working properly

We do not use student information for advertising, build marketing profiles of students, or send students promotional email. Survey results are not used to make any admission, grading, or eligibility decisions.

No student under 18 takes a My Life Runway survey without consent from a parent or legal guardian, and participation is always voluntary.

• Students 13 to 17: A parent or guardian must give consent before the student begins a survey. A student may skip any question or stop at any time without penalty.
• Children under 13: We do not knowingly collect personal information from children under 13. Our surveys are designed for prospect college students. If we learn we have collected information from a child under 13 without verifiable parental consent, as required by the Children's Online Privacy Protection Act (COPPA), we will delete it promptly.
• Surveys given through schools: When a school offers our survey, we follow that school district's approval process and parent notification requirements, including the Protection of Pupil Rights Amendment (PPRA) where it applies. Parents may review the survey questions before their child participates by contacting us or the school.
• Contact Us form: Students under 18 should have a parent or guardian review or submit the form. Children under 13 should not submit it; a parent or guardian should contact us directly.

We do not sell, rent, or trade personal information, and we never share student information for advertising. 

We do not sell, rent, or trade personal information, and we never share student information for advertising. We share information only in these cases:

-The student and their parent or guardian: 

The student's own survey results, so the family can use them for planning.

-Participating schools: Aggregate results only, in groups of [10] or more; individual results only with parent consent.

-Counseling and program planning Service providers:

Only what they need to provide their service

Running the website and surveys; they are bound by contract to protect the data and may not use it for their own purposes.

Legal authorities: Information required by law to comply with a subpoena, court order, or to protect someone's safety

If My Life Runway is ever merged, sold, or closed, we will notify parents before student information is transferred, and the new owner must follow this policy or delete the data.

We keep identifiable survey responses for 36 months after the survey closes, then delete them or strip out names and contact details. Contact Us messages are deleted 12 months after we respond. Aggregate data with no individual identifiers may be kept longer for research and program improvement.

We use reasonable safeguards, including encrypted connections (HTTPS), password-protected accounts limited to staff who need access, and service providers with their own security programs. No system is perfectly secure, so if a breach affects your information, we will notify you as required by Texas law.

Parents, guardians, and students 18 or older can ask us at any time to:

• See the information we hold about them or their child
• Correct information that is wrong
• Delete their or their child's information
• Withdraw consent and stop further participation

We will respond within [30] days. We may ask you to confirm your identity first so we don't release a student's information to the wrong person.

Our website uses only the cookies needed for it to function and basic, privacy-friendly traffic statistics. My Life Runway does not use advertising or cross-site tracking cookies. You can block cookies in your browser settings.

If we make a material change, especially to how we handle student information, we will update the effective date and notify parents of current participants by email before the change takes effect.

Questions or requests about this policy:

• Email: contact@myliferunway.com

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